Who is newways.suite for?+
For independent professionals, agencies, service businesses and teams who want to connect clients, quotes, invoices and projects. Businesses working with property can activate the included property module.
Can I use my existing phone system?+
You can start calls with a SIP-enabled softphone. To display incoming and missed calls in the journal, your phone system or an adapter needs to send compatible call events to the Suite.
How do I connect my business mailbox?+
For Gmail and Microsoft 365, sign in with the provider once provider sign-in has been set up for the Suite. For iCloud Mail, use an app-specific password. The Suite checks incoming mail, outgoing mail and the Sent folder before connecting.
Does every sales contact become a newsletter subscriber?+
Record newsletter consent separately in the contact record. Mailchimp asks new addresses to confirm their subscription. An unsubscribe blocks the address in the Suite and syncs with the selected audience.
Which tax systems does the finance area support?+
For German businesses, including the Kleinunternehmer small-business VAT scheme, and Spanish autónomos, S.L. and S.A. companies in the standard VAT territory. You confirm the appropriate tax profile and its effective date. The Canary Islands, Ceuta/Melilla, foral tax arrangements and special tax regimes require a separate review with your accountant. The suite does not replace tax advice or submit tax returns.
Can my accountant work directly in the suite?+
Yes. With the Bookkeeping / Tax adviser team role, your contact can review financial documents, work on expenses, match bank transactions and create reports. They cannot finalise or send outgoing invoices. The owner confirms the tax profile and export accounts; projects and team administration are restricted for this role.
Does the suite connect directly to my bank?+
Bank reconciliation uses CSV or camt.053 files that you download from your bank and import into the suite. Review the preview and confirm the import, then confirm the suggested matches. No bank login details are needed; automatic bank feeds are not included.
Can I explore the suite before booking?+
Yes. Before booking, you can request a non-binding 15-minute demo. When you book, your contract starts immediately and the first 14 days are free. If you cancel during that period, you will not receive an invoice. Unless you cancel, your chosen subscription then continues as a paid plan.
How do I cancel?+
In your account under “My contract” or in writing. Monthly contracts can be cancelled effective at the end of the current billing period. With annual billing, notice is required at least 30 days before the end of the annual period. During the initial free period, cancellation ends the contract immediately.
Is the offer a permanent discount?+
No. For new online bookings made on or before 31 December 2026, the discount applies to the first twelve paid months after the trial period. The regular price of your chosen plan then applies. It cannot be combined with the annual discount.
Do my clients need their own team subscription?+
No. Client access is free and does not count towards your team users. Clients see the content you share with them, can comment on tasks and can upload their own files.
Does the suite work on a smartphone?+
Yes. The suite runs in the browser and adapts its views to smaller screens. This page shows current screenshots of the mobile overview and client portal.
What do the assistant and companion do automatically?+
With the appropriate setup, the inbox assistant can prepare suggestions. You apply suggested actions only after reviewing and approving them; draft replies are not sent automatically. Digital assistant analysis uses Anthropic, while dictation and read-aloud features use ElevenLabs. Both process content in the USA; the features can be switched off.
Does the property module need a separate subscription?+
The property module is included in Basis, Plus and Pro and can be activated when needed. External property portals may require separate agreements, access credentials and setup.
Which e-invoice formats does the Suite support?+
The invoice workflow follows the business establishment and confirmed tax profile, not the language or customer country. German businesses can use ZUGFeRD/Factur-X with PDF/A-3b and XRechnung, with exemptions such as small businesses taken into account. Spanish businesses use PDF and configured VeriFactu; ZUGFeRD is not required, including with IRPF withholding. Explicit XML requests are validated separately against their profile. Incoming CII, UBL and hybrid PDFs can be read. No Peppol connection.
What do I need for VeriFactu?+
Setup requires the issuer's NIF, a valid certificate and its password. Automatic submission also needs a task scheduled to run every minute. After checks in the test environment, production can be used once the signed manufacturer declaration for this software version has been released. The manufacturer declaration is issued by the manufacturer; it is not AEAT certification.
Published manufacturer declarations
Which languages is the suite available in?+
Team members choose German, English or Spanish in their profile. The document editor and view, customer assistant, VeriFactu overview and signature designer are translated. Some administration sections and existing custom texts remain in German or their original language. Public booking and this website are available in all three languages. Product screenshots identify their language and version.
Where can I find the privacy policy and contract terms?+
You can find the current legal information at newways.consulting and in the suite's booking process. The terms that apply to your booking are also shown there.